The Texas AGA Privacy Principles guide our conduct in the collection, use, release and security of personal and confidential information we obtain as part of our business of providing and servicing commercial insurance products, including underwriting, policy administration, insurance claims adjusting, appraisal and loss control services. These principles define the Texas AGA commitment to the privacy and integrity of the information we accumulate, manage and store.
Who collects and has access to non-public personal information?
Personal information may be collected by and/or shared with employees of the Texas AGA or by any of the Texas AGA authorized representatives, attorneys, or others who provide services to Texas AGA in connection with providing and servicing its commercial insurance products, such as claims administrators, independent appraisers, managed care providers, systems vendors, or similar service providers. Texas AGA requires service providers to honor the privacy principles in the handling of non-public personal information obtained through its business relationship with Texas AGA. Additionally, Texas AGA may disclose information to third parties as allowed by law. For example, in response to a subpoena or other order or inquiry of a court, regulator or governmental agency or to its insurers.
Why does Texas AGA need personal information and what do we do with it?
Texas AGA limits the collection, disclosure, and use of customer information to only what is needed to properly underwrite and service its insurance products, and/or to fulfill legal or regulatory requirements. Texas AGA collects personal information solely for conducting its business of underwriting and servicing and administering its insurance products including, but not limited to:
- Underwriting and renewal of its commercial insurance products
- Claims handling and adjusting, including investigation and payment of claims
- Claims administration and reporting
- Fraud detection and prevention
- Loss Control
- Complying with the law and reporting requirements
- Business activities that Texas AGA may legally undertake
Texas AGA does not sell information to any third parties, and does not use it for marketing any of its insurance products.
What types of information are collected?
The type of information that Texas AGA collects varies according to the insurance product involved, and may include information we receive from you on applications and other forms; information we receive from your employer; information we receive from other sources such as motor vehicle reports.
Safeguarding Your Privacy
Access to non-public personal information is limited to those employees who specifically need such information to conduct their business responsibilities. If you conclude your relationship with us, we will continue to safeguard your privacy in accordance with the standards described in this notice. We maintain physical, electronic and procedural safeguards to protect non-public personal information. Our employees have been provided with a copy of this policy and receive annual training on safeguarding non-public personal information. Employees who violate these standards are subject to disciplinary measures.
About Our Web site
Our web site is used only to disseminate information. Texas AGA does not place electronic "cookies" in the browser files of any guests. We do not collect any individual information as a result of the public visiting the site. In other words, we may count how many times our site has been visited, but do not gather any personal information about the visitors. If you send us an email, your communication will identify you to us. However, we will only use the information you provide to respond to your inquiry. The privacy of communication over the Internet cannot be guaranteed. Texas AGA does not assume any responsibility for any loss or damage you may experience or incur by the sending of personal information over the Internet by or to Texas AGA.
If you have any questions concerning our Privacy Principles, please contact our Privacy Compliance Officer at:
Attn: Privacy Compliance Officer
Addison, TX 75001